We believe that everyone should have equal access to our web content, products, and services regardless of their conditions, disabilities, and technology. Here, at The Mulberry Pen, we are committed to seeing this through. Our business has made every effort to reasonably accommodate as many of our customers and potential customers, regardless of mental or physical impairment, disability, or technology use.
We follow the Web Content Accessibility Guidelines (WCAG) 2.0 to the best we can, and continuously strive to make access easier and better for all.
The Mulberry Pen has voluntarily taken active steps toward complying with the WCAG 2.0, Level AA, which is a set of guidelines designed to maximize accessibility of web content.
Our website may use or is using third-party plugins, add-ons or extensions to expand the ability of our website and certain necessary applications that help with business functionalities, such as Google Analytics, Google Maps, Facebook Pixel, ads, social media, etc. The third-party applications may not work the same for everybody or may not work at all, depending on the type of disability the viewer has and the type of technology they use to access our web content.
We do not have control over these third-party application platforms, and we cannot change anything in their code to make them more accessible.
Our website uses or plans to use multimedia such as videos to create content and educate/entertain our audiences. We made all reasonable measures to make the videos accessible to the widest possible audience without personally knowing what disabilities or complications our users or potential users might face. Each video will have the native video sound or dialogue, close captioning, and/or a text transcript immediately by the video.
Our company, The Mulberry Pen may produce or does produce content in the form of podcasts. We strive to make all our content accessible to the extent it is within our reasonable abilities. Each podcast episode is accompanied by a written transcript of the episode, which will be readily accessible by the episode.
From time to time we anticipate that we will need to make updates and changes to our website and web content to continue maintaining it and making sure it is accessible for the widest possible audience. Our personal goal of being accessible within our reasonable means depends on the knowledge we, as a company, have regarding any specific difficulties our website users, customers and potential customers deal with because of a particular disability, technology, and other limiting factors.
We Are Here For You
We strive toward equality for all. Therefore, if you’re having any difficulties accessing or experiencing any content on our website because of a disability, or if you need assistance from us with any part of our website content because of your disability, please don’t hesitate to contact us and let us know. We are always happy to assist every single one of our website visitors.
The following toll-free number is to be used exclusively for problems with accessing any of our web content due to your disability. This number is not to be used to ask questions about products, services, sales, or general information. Those questions must be addressed to us via email at hello @ themulberrypen (dot) com. The toll-free number that you can call us at to ask questions on our website content that you can’t access or understand properly because of your disability is: (844)776-0031. Please know, when and if you contact us at the toll-free number, you will be required to share some personal information with us such as your name, address, your disability, your hardship with our content because of your disability, and telephone number.